An additional option for the creation of an inbound call or contact center that is perfectly integrated within CRM on the cloud.
This option is flexible and scalable based on individual need scenarios, consisting of one or more geographic VoIP numbers with a pre-selected prefix, tools for the handling of various products, different strategies, multiple media, or multiple tasks.
In order to optimize work and improve flows, channels represent a further possible choice for the correct configuration of an inbound call or contact center, rationalizing resources used and calls received, guaranteeing strong support for the assessment of service quality.
Management and administration of the call and contact center entirely online.read more
For an inbound call or contact center integrated in the cloud CRM.read more
For an outbound call or contact center, sales and telemarketing.read more
Reduce all waiting times between calls.read more
On the progress of work, campaigns, outcomes and appointmentsread more
Call recording both for quality control and for digital storage of verbal ordersread more
All the favorable rates for your businessread more
Management of appointments and closing of orders by agents and sales teamread more
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