EasyCall offers an integrated solution in the application dedicated to telemarketing, allowing optimal management of appointments taken by Operators for Agents and accessible from a reserved area.
Appointments are taken using geodialing that automatically allows you to view the personal data present in the same area pertaining to one or more Agents. The geo-referencing system, which calculates the geographical distances between one appointment and the next, gives the Agent the opportunity to reach the individual places at the right time.
The Agent can download his personal appointments calendar by entering the application with his own credentials. It has the ability to work by putting results, inserting notes and uploading a paper by appointment. EasyCall also provides access for the Agent Supervisor who can coordinate the activities by managing the appointments of all the Agents.
Management and administration of the call and contact center entirely online.read more
For an inbound call or contact center integrated in the cloud CRM.read more
For an outbound call or contact center, sales and telemarketing.read more
Reduce all waiting times between calls.read more
On the progress of work, campaigns, outcomes and appointmentsread more
Call recording both for quality control and for digital storage of verbal ordersread more
All the favorable rates for your businessread more
Management of appointments and closing of orders by agents and sales teamread more
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