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Management of appointments

Management of appointments for agents

EasyCall offers an integrated solution in the application dedicated to telemarketing, allowing optimal management of appointments taken by Operators for Agents and accessible from a reserved area.

Appointments are taken using geodialing that automatically allows you to view the personal data present in the same area pertaining to one or more Agents. The geo-referencing system, which calculates the geographical distances between one appointment and the next, gives the Agent the opportunity to reach the individual places at the right time.

The Agent can download his personal appointments calendar by entering the application with his own credentials. It has the ability to work by putting results, inserting notes and uploading a paper by appointment. EasyCall also provides access for the Agent Supervisor who can coordinate the activities by managing the appointments of all the Agents.

Even Prices are simple.

Starting from € 25* per month per seat. No annual committment. No hidden charge. Pay only for what you get.

Add more features to get a full experience:

  • Predictive, Progressive or Power Dialer
  • Automatic Voice Recording
  • Unlimited landline calls
  • More Inbound channels
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Download our EasyCall Agents app

Simplify the work of your call and contact center

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CRM cloud

Management and administration of the call and contact center entirely online.

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Incoming Calls

For an inbound call or contact center integrated in the cloud CRM.

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Outgoing Calls

For an outbound call or contact center, sales and telemarketing.

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Predictive dialer

Reduce all waiting times between calls.

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Real-time reporting

On the progress of work, campaigns, outcomes and appointments

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Call recording

Call recording both for quality control and for digital storage of verbal orders

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VoIP

All the favorable rates for your business

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Appointments management

Management of appointments and closing of orders by agents and sales team

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