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Call center on cloud: immediate response in solving system problems

Call Center on Cloud One of the biggest advantages of a call center on cloud is that computer problems, a real nightmare in data management and storage, are quickly resolved. ...


Virtual call center and VoIP technology for remote access

Virtual Call Center The VoIP technology using virtual call centers reduces call costs and enables people to work remotely. Voice Over Internet Protocol, or Voip. The call technology using internet ...


Call center software: on server vs on cloud

Call center software Choosing a software for a call center requires evaluating specific operating properties that can be a valid support for the operators’ activity. Management software is the way ...