The new customer is an evolved customer.
Today the customer crosses many more “touch points” a few years ago, many of which are digital.
We are moving towards a convergence of communication and sales spaces: multi-channel, omnichannel, are the new key words that define all this.
EasyCall is the ideal platform to manage all communication channels to customers. SMS, FAX, Email, telephone, messaging applications can be combined to increase customer contact and conversion.
Management and administration of the call and contact center entirely online.read more
For an inbound call or contact center integrated in the cloud CRM.read more
For an outbound call or contact center, sales and telemarketing.read more
Reduce all waiting times between calls.read more
On the progress of work, campaigns, outcomes and appointmentsread more
Call recording both for quality control and for digital storage of verbal ordersread more
All the favorable rates for your businessread more
Management of appointments and closing of orders by agents and sales teamread more
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