Google

Omnichannel

Call center management

The new customer is an evolved customer.

Today the customer crosses many more “touch points” a few years ago, many of which are digital.

We are moving towards a convergence of communication and sales spaces: multi-channel, omnichannel, are the new key words that define all this.

Communication software

EasyCall is the ideal platform to manage all communication channels to customers. SMS, FAX, Email, telephone, messaging applications can be combined to increase customer contact and conversion.

Even Prices are simple.

Starting from € 25* per month per seat. No annual committment. No hidden charge. Pay only for what you get.

Add more features to get a full experience:

  • Predictive, Progressive or Power Dialer
  • Automatic Voice Recording
  • Unlimited landline calls
  • More Inbound channels
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Simplify the work of your call and contact center

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CRM cloud

Management and administration of the call and contact center entirely online.

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Incoming Calls

For an inbound call or contact center integrated in the cloud CRM.

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Outgoing Calls

For an outbound call or contact center, sales and telemarketing.

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Predictive dialer

Reduce all waiting times between calls.

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Real-time reporting

On the progress of work, campaigns, outcomes and appointments

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Call recording

Call recording both for quality control and for digital storage of verbal orders

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VoIP

All the favorable rates for your business

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Appointments management

Management of appointments and closing of orders by agents and sales team

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