What Does EasyCall Cloud Offer?
- Geodialing function to automatically display customer data in the same area as the agents.
- Georeferencing system to calculate the geographical distances between appointments.
- Personal access for agents to their own appointment calendar.
- Coordination function for the agent supervisor.
Personal Access for Agents
Agents can access their own personal appointment calendar, updating results, adding notes, and uploading documents for each appointment.
Coordination Function for the Agent Supervisor
The agent supervisor can coordinate activities, managing appointments for the entire team through a restricted area. EasyCall Cloud offers everything you need to better manage your telemarketing activity.