Chat robots (chatbot) are a powerful tool for customer attention; they meet the widespread need to be able to do everything from messaging apps.
Furthermore, responding promptly increases customer loyalty, and conversions increase as conversions increase. Through the automation of messaging apps, the quality of the service increases too, reducing the costs of support.
EasyCall allows you to instruct a chatbot on the most common messaging apps (Facebook Messenger, Telegram) to follow the customer in the first phase of information request, then put it in direct communication with an operator and complete the sales phase.
Management and administration of the call and contact center entirely online.read more
For an inbound call or contact center integrated in the cloud CRM.read more
For an outbound call or contact center, sales and telemarketing.read more
Reduce all waiting times between calls.read more
On the progress of work, campaigns, outcomes and appointmentsread more
Call recording both for quality control and for digital storage of verbal ordersread more
All the favorable rates for your businessread more
Management of appointments and closing of orders by agents and sales teamread more
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