Managing customer requests is one of the fundamental components in a company’s success.
With EasyCall it is possible to create IVR and call queues, to better manage all incoming calls even with few operators and keep track of all the unanswered calls. The statistics in real time, then, allow you to dynamically manage operators based on the peaks of phone calls.
All with a convenient management in the cloud.
Management and administration of the call and contact center entirely online.read more
For an inbound call or contact center integrated in the cloud CRM.read more
For an outbound call or contact center, sales and telemarketing.read more
Reduce all waiting times between calls.read more
On the progress of work, campaigns, outcomes and appointmentsread more
Call recording both for quality control and for digital storage of verbal ordersread more
All the favorable rates for your businessread more
Management of appointments and closing of orders by agents and sales teamread more
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