In EasyCall with ACD automatic call distribution system you can decide how to best balance incoming calls to groups of operators by routing them phone traffic as efficiently as possible.
In Easycall you can set the rules with which to contact the various operators. For example towards operators who received more calls, or who received less.
Management and administration of the call and contact center entirely online.read more
For an inbound call or contact center integrated in the cloud CRM.read more
For an outbound call or contact center, sales and telemarketing.read more
Reduce all waiting times between calls.read more
On the progress of work, campaigns, outcomes and appointmentsread more
Call recording both for quality control and for digital storage of verbal ordersread more
All the favorable rates for your businessread more
Management of appointments and closing of orders by agents and sales teamread more
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