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ACD (Automatic Call Distribution)

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ACD

In EasyCall with ACD automatic call distribution system you can decide how to best balance incoming calls to groups of operators by routing them phone traffic as efficiently as possible.

ACD system

In Easycall you can set the rules with which to contact the various operators. For example towards operators who received more calls, or who received less.

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Customer Care

Even Prices are simple.

Starting from € 25* per month per seat. No annual committment. No hidden charge. Pay only for what you get.

Add more features to get a full experience:

  • Predictive, Progressive or Power Dialer
  • Automatic Voice Recording
  • Unlimited landline calls
  • More Inbound channels
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Software call center prices

Simplify the work of your call and contact center

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CRM cloud

Management and administration of the call and contact center entirely online.

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Incoming Calls

For an inbound call or contact center integrated in the cloud CRM.

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Outgoing Calls

For an outbound call or contact center, sales and telemarketing.

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Predictive dialer

Reduce all waiting times between calls.

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Real-time reporting

On the progress of work, campaigns, outcomes and appointments

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Call recording

Call recording both for quality control and for digital storage of verbal orders

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VoIP

All the favorable rates for your business

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Appointments management

Management of appointments and closing of orders by agents and sales team

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