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IVR (Interactive Voice Response)

IVR

The Interactive voice response system that allows to lighten the load of the Call Center with pre-set messages, making the customer choose among the right options to receive the correct information quickly.

IVR system

Configuring an IVR between many options can be a complex operation, but not with EasyCall.

EasyCall IVR

EasyCall offers a graphic composer that will help you to easily set the various options, leaving you free from the configuration burden, even complex IVR navigation trees.

Even Prices are simple.

Starting from € 25* per month per seat. No annual committment. No hidden charge. Pay only for what you get.

Add more features to get a full experience:

  • Predictive, Progressive or Power Dialer
  • Automatic Voice Recording
  • Unlimited landline calls
  • More Inbound channels
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Software call center prices

Simplify the work of your call and contact center

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CRM cloud

Management and administration of the call and contact center entirely online.

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Incoming Calls

For an inbound call or contact center integrated in the cloud CRM.

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Outgoing Calls

For an outbound call or contact center, sales and telemarketing.

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Predictive dialer

Reduce all waiting times between calls.

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Real-time reporting

On the progress of work, campaigns, outcomes and appointments

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Call recording

Call recording both for quality control and for digital storage of verbal orders

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VoIP

All the favorable rates for your business

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Appointments management

Management of appointments and closing of orders by agents and sales team

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