The Interactive voice response system that allows to lighten the load of the Call Center with pre-set messages, making the customer choose among the right options to receive the correct information quickly.
Configuring an IVR between many options can be a complex operation, but not with EasyCall.
EasyCall offers a graphic composer that will help you to easily set the various options, leaving you free from the configuration burden, even complex IVR navigation trees.
Management and administration of the call and contact center entirely online.read more
For an inbound call or contact center integrated in the cloud CRM.read more
For an outbound call or contact center, sales and telemarketing.read more
Reduce all waiting times between calls.read more
On the progress of work, campaigns, outcomes and appointmentsread more
Call recording both for quality control and for digital storage of verbal ordersread more
All the favorable rates for your businessread more
Management of appointments and closing of orders by agents and sales teamread more
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